Privacy Policy
Last updated: 11 June 2026
1. Introduction
This Privacy Policy explains how Lumos Digital Solutions ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or engage our services.
2. Information We Collect
We may collect information you provide directly — such as your name, email address, phone number, and project details — as well as information collected automatically, including IP address, browser type, and usage data.
3. How We Use Your Information
We use your information to respond to enquiries, deliver and improve our services, send relevant updates, and meet our legal or contractual obligations.
4. Cookies & Tracking
Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings.
5. How We Share Information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business, or where required by law.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.
8. Your Rights
You may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page, with the effective date noted above.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at hello@lumosagency.ca, call +1 647 771 2328, or write to 89 McGill St, Toronto, ON M5B 2E8.